This Privacy Policy explains how personal data submitted through this Thomson Reserve information website is collected, used and protected, in line with Singapore's Personal Data Protection Act 2012 (PDPA).
1. Who operates this website
This website is operated by Alex Tan — Demo Agent (CEA registration: DEMO — not valid) of Example Property Agency — fictional (agency licence: DEMO — not valid). It is an independent marketing website and is not the official website of the developer, Tamarind Development Pte. Ltd., or its shareholders. We do not claim to be appointed by the developer unless this is stated with evidence on the live site.
2. Personal data we collect
When you submit the enquiry form, we collect:
- your name;
- your Singapore mobile number;
- your email address;
- your preferred unit type and the materials or appointment you request; and
- your consent to be contacted.
We do not ask for your NRIC number, financial details or other sensitive information through this website. Please do not include them in any message to us.
3. Why we collect it
- To respond to your enquiry about Thomson Reserve.
- To send you official project materials, such as the e-brochure, floor plans and price list, once they are released by the developer.
- To arrange a showflat appointment if you request one. A request is not a confirmed booking.
- To keep records of our communications with you.
We use your data only for the purposes you consented to, or as otherwise permitted by law.
4. How we contact you
By ticking the consent box, you agree that we may contact you about Thomson Reserve by phone call, SMS, WhatsApp or email at the number and address you provide. If your number is listed on the Do Not Call Registry, your clear and unambiguous consent on the form allows us to contact you for this enquiry. You may withdraw consent at any time (see section 8).
5. Who we share it with
We do not sell your personal data. We may share it only where needed to handle your enquiry, for example with:
- the CEA-licensed salesperson and agency handling your enquiry;
- the developer's sales team, if you ask us to arrange a showflat visit or unit booking;
- service providers who host this website or deliver our messages, under confidentiality obligations; and
- authorities, where disclosure is required by law.
6. Third-party services on this website
- Google Maps. The Location section embeds a Google Maps map. When it loads, Google may receive your IP address and device information and set cookies under Google's own privacy policy.
- Website hosting and security. The host may process technical data such as IP addresses and browser information to deliver and protect the site.
This preview does not use advertising or analytics tracking tags. If tracking tools such as a Meta Pixel or Google Analytics are added to the live site, this section will be updated to name them before they are switched on.
7. Protection and retention
We take reasonable security measures to protect personal data from unauthorised access, use or disclosure. No transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep your personal data only for as long as it is needed for the purposes above or required by law, and then delete or anonymise it.
8. Access, correction and withdrawal of consent
You may ask to access or correct your personal data, or withdraw your consent to be contacted, by writing to our privacy contact: privacy@example.invalid (demonstration only; this address does not receive email). We will respond within a reasonable time. Withdrawing consent means we may no longer be able to assist with your enquiry.
9. Images and project information
Images on this website are artist's impressions and may not reflect the final development. Project details come from publicly available information and are subject to change and confirmation by the developer.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date it was last updated.
11. Governing law
This policy is governed by the laws of Singapore.